Mac : ITDe-Filing-2025” is damaged and can’t be opened. You should eject the disk image
Yes 👍 this is a common Mac problem with the AIS Utility .dmg
file from the Income Tax site. macOS shows:
“ITDe-Filing-2025 is damaged and can’t be opened. You should eject the disk image.”
This doesn’t actually mean it’s damaged — it’s macOS Gatekeeper blocking it because the app isn’t signed with Apple’s developer certificate.
✅ Fix 1: Allow the app via Security settings
-
Download the
.dmg
file again (sometimes Safari corrupts it, use Chrome/Edge). -
Open the
.dmg
and drag the ITDe-Filing-2025 app to Applications. -
Go to System Preferences → Security & Privacy → General.
-
At the bottom, you’ll see a message:
“ITDe-Filing-2025 was blocked because it is not from an identified developer”. -
Click Open Anyway.
-
Next time you launch, it should open fine.
✅ Fix 2: Use Terminal to bypass Gatekeeper
If step 1 doesn’t show Open Anyway, run this in Terminal:
xattr -cr /Applications/ITDe-Filing-2025.app
Then run:
open /Applications/ITDe-Filing-2025.app
This removes the “quarantine” flag and forces macOS to allow it.
✅ Fix 3: Disable Gatekeeper temporarily (not recommended unless stuck)
sudo spctl --master-disable
-
Then install & run the app.
-
After installation, re-enable Gatekeeper:
sudo spctl --master-enable
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